Lean Healthcare Training
Introductory training on how to reduce waste, improve flow, and make a stress free work environment.
Improve Quality: Go Lean
In this 4-hour introductory course to Lean Healthcare, participants will learn the basic concepts of lean and be empowered to take action and eliminate common causes of waste and frustration in the workplace. In the course, participants will discover how to identify the eight types of waste and a cadre of tools to eliminate them including 5S, Mistake-Proofing, Process Mapping, and more. Immediately upon completion of the course, participants will be capable of conducting individual and team-based improvements in a healthcare setting.
Learn Lean: Course Description
Lean healthcare is the application of “lean” philosophy and management in healthcare to minimize waste, improve efficiency, reduce errors, and performing ongoing continuous improvements. By simply removing unimportant, inefficient and burdensome process steps doctors, providers, and staff can provide a higher level of care on-time, with fewer mistakes, and less resources.
What You'll Learn:
Lean Healthcare Starter Plan
Perform quality and process improvements in as little as a week.
Individual TrainingIndividual Training
4-Hour Lean Healthcare Training
4 Hours CME
Training + ImprovementOne Training + One Project
4-hour Lean Healthcare Training
1 Lean Project Facilitation
3 Hours Improvement Consultation
6 Hours Total CME
Group and Individualized Trainings Available
Looking for a specific training date for yourself or your team? Contact us to schedule your training in-person or online.
In Introduction to Lean Healthcare we’ll cover the core concepts of Lean for efficiency and flow improvements and it’s major impact on healthcare over the last decade.
- Recall the history of Lean from the manufacturing industry to current use in healthcare.
- Using real-life case studies, describe various uses of Lean in a healthcare environment.
- Differentiate between the concepts of value added and non-value added activities including from a patient’s perspective.
- Discuss the concept of Lean Healthcare’s focus on people before processes.
Using the concepts from “Lean Doctors”, a detailed journey of a Pediatric Orthopedic Clinic’s journey in adopting Lean, we’ll demonstrate how Lean implementation allowed the clinic to see the same amount of patients using 25% less resources. We’ll also introduce participants to the concept of a “waste walk”, the easiest and most impactful Lean concept in patient flow.
- Explain why approximately 90% of a patient’s visit is traditionally spent in non-value added activities.
- Recall the eight types of waste found in a medical office setting.
- Describe the purpose of a value stream map in efficiency improvements.
- Recommend areas for improvement using a value stream map provided from a waste walk exercise.
In Waste Elimination, we’ll showcase various lean methods to cut down on waste and improve efficiency. For various wastes identified, participants can use the tools and methods showcased in Waste Elimination to have an immediate improvement.
- Discuss various types of visual controls to use in a medical office space.
- State the 5 steps in a 5S organization project.
- Describe examples of mistake proofing in a medical setting.
- Compile a list of waste elimination solutions to the waste walk exercise.
- Explain the Plan-Do-Check-Act model for continuous improvement projects.
Ending the course, participants will learn about continuous improvement and sustainability of completed projects. We’ll provide practical tips on how to ensure project success and gain traction in full office participation.
- Explain the velocity of lean improvements using the 1% per day and “everyone does Lean” concepts.
- Compare and contrast the different types of Lean initiatives.
- Develop a list of potential Lean projects to do in the workplace.