- COLLECTION AND PROCESSING OF INFORMATION
a. Information You voluntarily submit to the Website. The Company collects Your voluntarily provided Personal Data, such as when You contact the Company with inquiries, register for access to the Website or purchase products or services from the Website. Personal Data may include, but is not limited to, the following:
- Your name and email address
- Phone number
- Billing information
- Mailing address
- Survey data
b. Information the Company collects from third parties. The Company may receive information about You from other sources. For example, if You use a third-party software through the Website, they may transfer Your information to Lean Elevation for fulfillment.
c. Automatically collected information. The Company automatically collects certain information about You and the device with which You access Lean Elevation. For example, when You access the Website, Lean Elevation may log Your IP address, operating system type, browser type, referring website, pages You viewed, and the dates/times when You accessed the Website. The Company may also collect information about actions You take when using the Website, such as links clicked.
- HOW YOUR PERSONAL INFORMATION MAY BE USED
Lean Elevation, and any future subsidiaries and affiliates that the Company may have at a later date (the “Related Companies”), may use Your Personal Data and other information to better understand and serve the Users of the Website, as well as in the following ways:
- To operate and maintain the Website;
- To create Your account, identify You as a User of the Website, and customize the Website to Your account;
- To send You promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;
- To enable independent contractors and/or companies providing services on behalf of Lean Elevation, including any of the Related Companies, to provide such services to You (such as in connection with mock interview services that You purchase);
- To send You administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
- To respond to Your comments or inquiries;
- To provide You with User support;
- To track and measure Website performance;
- To process payment for purchases You make through Lean Elevation;
- To protect, investigate, and deter against unauthorized or illegal activity;
- To review the effectiveness of the Company’s marketing programs and analyze other general demographic trends;
- To collect data and conduct research on the Company’s customer demographics, interests and behavior in order to provide forecasts and predictive analyses. This research may be compiled and analyzed only on an aggregate basis, and the Company may share aggregated data in publishable research in academic journals or other publicly available media and with the Company’s agents, business partners and Related Companies. Any aggregated data will not identify You personally;
- To use aggregated User statistics in order to describe the Company’s services to current and prospective business partners, and to other third parties for other lawful purposes;
- To review the effectiveness of the Company’s and the Related Companies’ products and services for new and continuous improvement projects; or
- To notify You of new information or services that may be of interest to You.
- DOES LEAN ELEVATION SHARE YOUR INFORMATION?
a. Agents, consultants, and third parties. Lean Elevation, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include website developing, graphic design, copy writing, e-mail marketing, video creation, mailing information, maintaining databases and processing payments. When the Company employs another entity to perform a function of this nature, the Company will only provide them with the information that they need to perform their specific function.
b. Business transfers. As the Company develops its business, the Company might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
d. Third parties with permission. The Company may share Your Personal Data with third parties to whom You ask the Company to send Your Personal Data.
e. Legal Requirements. The Company may disclose Your Personal Data if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with a legal obligation or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity or in connection with the Company’s own investigation of suspected or actual illegal activity, in which case the Company may (and You hereby authorize Lean Elevation to) disclose information without subpoenas or warrants served on the Company; (ii) protect and defend the rights or property of Lean Elevation; (iii) act in urgent circumstances to protect the personal safety of Users of the Website or the public; (iv) protect against legal liability including to resolve disputes, investigate problems, or enforce the Company’s customer contracts; or (v) exchange information with third parties and organizations in connection with credit risk reduction and fraud protection.
h. Purchases. Lean Elevation uses Stripe and PayPal to service payments for the Company’s products and services. At no time is Your banking information passed to the Website from Stripe or PayPal. The Company receives only information used for order fulfillment.
i. Online Workshops. Lean Elevation hosts regular online events (“Workshops”). If You register for one or more of these Workshops, You will be asked to enter Personal Data into either the Company’s Website or a third party website, such as Eventbrite, for processing this transaction. Any payments made will be processed by Chase if tickets are purchased through the Company’s Website or, if You purchase tickets through a third party website such as Eventbrite, through PayPal or any other method of payment they may use. Information regarding Your purchase may be transmitted or stored by third party partners and may be maintained in customer relationship management (“CRM”) software used by such third party partners. The Company communicate with Workshop attendees via e-mail through Outlook or a third party service provider, such as Mailchimp, which may store the product You purchased and Your personal contact information on their servers.
Webinars. From time to time, Lean Elevation will host webinars, which are hosted through third parties, such as Zoom. If You elect to participate in a webinar, You will be required to submit personal information to register and log in. You may also receive e-mail communications regarding reminders and playback availability. All information submitted for Your participation is stored by the software hosting the webinar. Please consult their individual privacy policies.
- NON-IDENTIFIABLE DATA
When You interact with the Company through the Website, the Company receives and stores certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify You. The Company may store such information, or such information may be included in databases owned and maintained by the Company’s affiliates, agents, or service providers. The Website may use such information and pool it with other information to track, for example, the total number of visitors to the Website, the number of visitors to each page of the Website, and the domain names of the Company’s visitors’ Internet service providers. No Personal Data is available or used in this process.
b. Essential Cookies. These are Cookies which are essential for the running of the Website. Without these Cookies, parts of the Website would not function properly. These Cookies do not track where You have been on the internet and do not gather information about You that could be used for marketing purposes.
c. Functional Cookies. These Cookies are used to remember Your preferences on the Website and to provide enhanced, more personal features. The information collected by these Cookies is usually anonymized, so the Company cannot identify You personally. Functional Cookies do not track Your internet usage or gather information which could be used for selling advertising. Functional Cookies gather data about visits to the Website, including numbers of visitors and visits, length of time spent on the Website, pages clicked on or where visitors have come from. Functional Cookies also eliminate the need for returning Users to re-enter their login details.
d. Analytical performance Cookies. Analytical performance Cookies are used to monitor the performance of the Website, for example, to determine the number of page views and the number of unique Users the Website has. The Company uses this information to improve User experience or identify areas of the Website which may require maintenance. The information is anonymous (i.e., it cannot be used to identify You and does not contain personal information such as Your name and email address) and it is only used for statistical purposes. Measuring Users’ behavior, and analyzing which pages are viewed, for how long and which links are followed to better develop the Website.
e. Advertising Cookies. Behavioral advertising Cookies, which may be placed on Your device by the Company or the Company’s trusted third party service providers, remember that You have visited a website and use that information to provide You with advertising which is tailored to Your interests. This is often called online behavioral advertising and is done by grouping together shared interests based upon web browsing history. Your web browsing history can be used to infer things about You (e.g., Your age, gender, etc.), and this information may also be used to make advertising on websites more relevant to You. Although behavioral advertising Cookies can track Your activity around the internet, these Cookies cannot identify You personally, even if You are signed into the Website.
g. Third party Cookies. You may notice on some pages of the Website that Cookies have been set that are not related to the Company. When You visit a page with content embedded from, for example, YouTube or Facebook, these third party service providers may set their own Cookies on Your device. The Company does not control the use of these third party Cookies and cannot access them due to the way that Cookies work, as Cookies can only be accessed by the party who originally set them. Please check the third party websites for more information about these Cookies.
- HOW CAN YOU MANAGE OR OPT OUT OF COOKIES?
Cookies, including those which have already been set, can be deleted from Your hard drive. You can also change the preferences/settings in Your web browser to control Cookies. In some cases, You can choose to accept Cookies from the primary site but block them from third parties. In others, You can block Cookies from specific advertisers or clear out all Cookies. Deleting or blocking Cookies may reduce functionality of the Website. To learn more about how to reject Cookies, visit www.allaboutcookies.org or go to the help menu within Your internet browser. If You experience any problems having deleted Cookies, You should contact the supplier of Your web browser.
If You would like to disable third party Cookies generated by advertisers or providers of targeted advertising services, You can turn them off by going to the third party’s website and getting them to generate a one-time “no thanks” cookie that will stop any further Cookies being written to Your machine.
b. California Residents. Pursuant to the California Consumer Privacy Act of 2019 (“CCPA”), You have the right to request disclosure of the Company’s data collection and sales practices in connection with the Company’s data collection of Your Personal Data. You may also request the categories of Personal Data the Company has collected, the source of the Personal Data, the Company’s use of the Personal Data and if the Personal Data was disclosed or sold to third parties, the categories of Personal Data sold or disclosed. You also have the right to request a copy of the Personal Data collected about You for the twelve (12) months prior to the date of Your request. You have the right to request that the Company delete Your Personal Data, with the exceptions delineated in the CCPA. You have the right to request that the Company does not sell Your Personal Data to any third parties. In the event You make such a request, the Company reserves the right to collect information from You to verify Your identity and the right to request such information. All requests made pursuant to the CCPA shall be made to email@example.com. The Company will respond to all requests within forty-five (45) days of the Company’s receipt of the request, unless the Company informs You of the Company’s need for an extension to the request. The Company will not discriminate against You for exercising any of Your rights under the CCPA.
c. Document retention. Please note that while any amendments, corrections or deletions will be reflected in active User databases (as updated with a reasonable period of time), the Company may retain all Personal Data for backups, archiving, prevention of fraud and abuse, analytics, and satisfaction of other legal obligations the Company reasonably believes applicable. The Company may retain Your Personal Data to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce the Company’s contracts, and take other actions otherwise permitted by law.
d. E-Mail opt-out. You may opt-out of future e-mail communications by following the unsubscribe links in the Company’s e-mails.